French Hotel Phrases
Whether you're checking into a small auberge in the countryside or a hotel in central Paris, a few phrases in French make the experience feel more connected. Hotel staff in France often speak English, but arriving with a phrase or two in French signals warmth and effort — and you'll usually be met with the same in return. These phrases cover check-in, requests during your stay, and checking out.
Checking in
The first thing to say when you arrive at the front desk. (In addition to Bonjour).
I have a reservation
J’ai une réservation
zhay oon ray-zer-vah-syon
Follow up with your name so they can find your booking
My name is…
Je m’appelle…
zhuh mah-pel
Confirm that a room was booked, if there's any confusion
I booked a room
J’ai réservé une chambre
zhay ray-zer-vay oon shahm-br
One night
Une nuit
oon nwee
Tell them how many nights you're staying
Two nights
Deux nuits
duh nwee
Ask what time you can check in — useful if you've arrived early
Check-in time? (Arrival)
L’arrivée ?
lah-ree-vay
Ask what time you need to be out — plan your last morning accordingly
Check-out time? (Departure)
Le départ ?
luh day-par
Once you've checked in, ask which room you're in if it's not on the key card
Where is my room?
Où est ma chambre ?
oo eh mah shahm-br
Ask for your room key — or replacement if you've locked yourself out
The key, please
La clé, s’il vous plaît
lah klay, seel voo pleh
During your stay
Ask for the Wi-Fi network name at reception
Wi-Fi?
Le Wi-Fi ?
luh wee-fee
Ask for the password once you have the network name
The password?
Le mot de passe ?
luh moh duh pahs
Request an extra towel from housekeeping or reception
Another towel, please
Une autre serviette, s’il vous plaît
oon oht-ruh ser-vee-et, seel voo pleh
Ask for your room to be cleaned — especially if the do-not-disturb sign has been up
Cleaning, please
Le ménage, s’il vous plaît
luh may-nahzh, seel voo pleh
Lead with this to alert staff that something in your room needs attention
There’s a problem
Un problème
uhn pro-blem
Specific issue — the air conditioning isn't working
The air con doesn’t work
La clim ne marche pas
lah kleem nuh marsh pah
The shower doesn’t work
La douche ne marche pas
lah doosh nuh marsh pah
Specific issue — the shower isn't working
Checking Out
Let reception know you're ready to leave — usually done at the front desk
I’d like to check out
Je voudrais partir
zhuh voo-dreh par-teer
Ask to store your bags if you're checking out but have time to explore before your flight
Can I leave my luggage?
Je peux laisser les bagages ?
zhuh puh lay-say lay bah-gazh
Request your final invoice at checkout — useful for business travellers needing a receipt
The bill, please
La facture, s’il vous plaît
lah fak-tewr, seel voo pleh