French Hotel Phrases

Whether you're checking into a small auberge in the countryside or a hotel in central Paris, a few phrases in French make the experience feel more connected. Hotel staff in France often speak English, but arriving with a phrase or two in French signals warmth and effort — and you'll usually be met with the same in return. These phrases cover check-in, requests during your stay, and checking out.

Hotel lobby with cream-colored sofas, wooden coffee table with a vase of dried branches, large windows, and a staircase with ornate black railing.

Checking in

The first thing to say when you arrive at the front desk. (In addition to Bonjour).

I have a reservation
J’ai une réservation
zhay oon ray-zer-vah-syon

J’ai une réservation

Follow up with your name so they can find your booking

My name is…
Je m’appelle…
zhuh mah-pel

Je m’appelle…

Confirm that a room was booked, if there's any confusion

I booked a room
J’ai réservé une chambre
zhay ray-zer-vay oon shahm-br

J’ai réservé une chambre

One night
Une nuit
oon nwee

Tell them how many nights you're staying

Une nuit

Two nights
Deux nuits
duh nwee

Deux nuits

Ask what time you can check in — useful if you've arrived early

Check-in time? (Arrival)
L’arrivée ?
lah-ree-vay

L’arrivée ?

Ask what time you need to be out — plan your last morning accordingly

Check-out time? (Departure)
Le départ ?
luh day-par

Le départ?

Once you've checked in, ask which room you're in if it's not on the key card

Where is my room?
Où est ma chambre ?
oo eh mah shahm-br

Où est ma chambre ?

Ask for your room key — or replacement if you've locked yourself out

The key, please
La clé, s’il vous plaît
lah klay, seel voo pleh

La clé, s’il vous plaît

During your stay

Ask for the Wi-Fi network name at reception

Wi-Fi?
Le Wi-Fi ?
luh wee-fee

Le Wi-Fi ?

Ask for the password once you have the network name

The password?
Le mot de passe ?
luh moh duh pahs

Le mot de passe ?

Request an extra towel from housekeeping or reception

Another towel, please
Une autre serviette, s’il vous plaît
oon oht-ruh ser-vee-et, seel voo pleh

Une autre serviette, s’il vous plaît

Ask for your room to be cleaned — especially if the do-not-disturb sign has been up

Cleaning, please
Le ménage, s’il vous plaît
luh may-nahzh, seel voo pleh

Le ménage, s’il vous plaît

Lead with this to alert staff that something in your room needs attention

There’s a problem
Un problème
uhn pro-blem

Un problème

Specific issue — the air conditioning isn't working

The air con doesn’t work
La clim ne marche pas
lah kleem nuh marsh pah

La clim ne marche pas

The shower doesn’t work
La douche ne marche pas
lah doosh nuh marsh pah

Specific issue — the shower isn't working

La douche ne marche pas

Checking Out

Let reception know you're ready to leave — usually done at the front desk

I’d like to check out
Je voudrais partir
zhuh voo-dreh par-teer

Je voudrais partir

Ask to store your bags if you're checking out but have time to explore before your flight

Can I leave my luggage?
Je peux laisser les bagages ?
zhuh puh lay-say lay bah-gazh

Je peux laisser les bagages ?

Request your final invoice at checkout — useful for business travellers needing a receipt

The bill, please
La facture, s’il vous plaît
lah fak-tewr, seel voo pleh

La facture, s’il vous plaît